For hotel operations and security teams. Count the people in view at the front desk and in shared spaces, and review entries to back-of-house and guest-floor areas outside permitted hours.
- 1Lobby · Queue and people counts
- 2Guest floors · Loitering at night
- 3Back of house · Entry outside permitted hours
- 4Entrance · Vehicles stopped beyond their limit
This sector is in our industry directory rather than among the six primary markets. We have not developed a full workflow or pilot plan for it yet.
Where it is used
Who it is for
- Hotel operations
- Security manager
Front desk
An event when the people in view of the front-desk camera reach a number.
Shared spaces
People counted by hour in the lobby and restaurant.
Restricted areas
An entry to back of house during closed hours.
Events of interest
Events for the front desk, shared spaces and back of house.
Each says what it needs and where it stops. The rules you set on a camera raise these events, and the alerts that go with them.
Queue too long
The number of people in the view of a camera that covers a queue area reaches the number you set.
- When
- The count of people in the camera's view reaches the threshold.
- Limit
- A count of everyone the camera can see: not a count inside a drawn queue zone, and not a wait time. Staff and passers-by in view are counted too.
Occupancy threshold
The number of people or vehicles in a camera's view reaches the capacity you set.
- When
- The count of the chosen object type reaches the threshold.
- Limit
- It counts what one camera can see, so a space covered by several cameras needs a rule on each.
Loitering
A person stays in an area longer than the time you set.
- When
- Time inside the zone passes the limit.
- Limit
- If a person is lost and found again, the timer can restart, so long stays may be reported late.
Restricted-area access
A person enters a room, floor or yard at a time when entry is restricted.
- When
- A person enters the zone outside the permitted hours.
- Limit
- The rule knows the time, not the person: it cannot tell an authorised entry from an unauthorised one.
After-hours presence
A person or vehicle is in an area during the hours it should be empty.
- When
- Zone entry inside a scheduled window.
- Limit
- The schedule follows the clock, so authorised late work raises it unless that camera is excepted.
Item left behind
A bag, case or stopped vehicle stays still beyond the time you set.
- When
- A backpack, handbag, suitcase or vehicle stays still past the limit.
- Limit
- Only the detected item types are covered, anywhere in the camera's view. A bag beside its seated owner can be reported.
Use cases
What hotel operations and security teams use it for.
What the current release does for this kind of site.
Front-desk queue
An event when the people in view of the front-desk camera reach a number
Lobby and restaurant occupancy
People counted by hour
Back-of-house entry outside hours
An alert linked to the sighting's still
Guest-floor loitering at night
An event when someone stays in a corridor beyond a set time
Forecourt and car park
Vehicle search and dwell limits
What it needs
- A camera whose view is the queue area, and zones drawn for each restricted area
- A decision on which guest-area cameras are analysed: each person a camera follows is kept as a sighting, and there is no count-only mode
Boundaries
- A queue or occupancy figure is a count of the people the camera is following. Each is also kept as a sighting, with a still where a frame was captured, for the retention period; there is no count-only mode. Choose which cameras are analysed with that in mind.
- Guest or VIP recognition is not offered, and face search is not offered in the current release.
- An item left or a person dwelling is an event to review, not evidence of theft.
Capabilities used
The same platform. Different rules.
Each site gets its own cameras, modules and rules. Nothing is custom-built; everything is configured.
Review queue counts and restricted areas in one property.
Choose the front desk and two back-of-house areas. We will show the counts and the review queue on footage from them.